Get Paid Fairly: DoorDash Pay Adjustment Calculator


Get Paid Fairly: DoorDash Pay Adjustment Calculator

An internet instrument or utility designed to estimate or decide the suitable compensation adjustment for DoorDash drivers beneath particular circumstances. These circumstances typically contain discrepancies between the preliminary supply provide and the precise work carried out, comparable to longer distances traveled, sudden delays, or further duties required past the unique settlement. For example, a driver would possibly settle for a supply primarily based on a projected five-mile route, solely to come across street closures forcing a detour of ten miles. A instrument of this nature would assist calculate a good supplemental fee to account for the additional distance and time.

The worth of such a instrument lies in its skill to supply transparency and doubtlessly scale back disputes between DoorDash and its supply drivers. It affords a framework for quantifying unexpected bills and guaranteeing drivers obtain equitable compensation for his or her labor. Traditionally, figuring out these changes has been a much less structured course of, typically counting on particular person driver negotiations with assist representatives. One of these instrument might streamline the method, resulting in sooner resolutions and higher driver satisfaction.

The next sections will delve into the elements thought of by these instruments, the information sources used for calculations, and the constraints that customers ought to keep in mind when looking for to find out applicable compensation for changes.

1. Distance discrepancies

Distance discrepancies characterize a essential element within the performance and accuracy of any system or instrument designed to calculate pay changes for supply drivers. Variance between the initially estimated route and the precise distance traveled instantly influences driver compensation, and a good adjustment mechanism should account for these deviations.

  • Influence on Operational Prices

    When a driver is required to journey a considerably longer distance than initially indicated, it instantly will increase their operational prices. This contains increased gasoline consumption, elevated automobile put on and tear, and extra time spent on the supply. A system aiming to calculate a good adjustment should consider these added bills. For instance, if a supply quoted at 5 miles in the end requires 10 miles as a consequence of unexpected street closures, the system ought to estimate the added gasoline price and automobile put on related to the additional 5 miles.

  • Impact on Time Allocation

    Elevated distance invariably interprets to elevated supply time. This has a major affect on a driver’s incomes potential, because it reduces the variety of deliveries they will full inside a given interval. A instrument estimating pay changes ought to contemplate the extra time spent as a consequence of distance discrepancies and compensate drivers accordingly. For example, if a detour provides 20 minutes to a supply, the system ought to calculate the driving force’s common hourly earnings and supply supplemental compensation for that further time.

  • Information Supply Integration

    Precisely calculating distance discrepancies requires integration with dependable mapping and GPS knowledge sources. The system should be capable of examine the initially estimated route with the precise route taken by the driving force. This comparability ought to account for elements comparable to site visitors circumstances and street closures. For example, the system ought to cross-reference GPS knowledge with real-time site visitors data to determine and quantify any important detours or deviations from the deliberate route.

  • Transparency and Dispute Decision

    Clear and clear calculation of distance discrepancies is crucial for fostering belief between supply platforms and drivers. The system ought to present an in depth breakdown of how the space discrepancy was calculated, together with the unique estimated distance, the precise distance traveled, and the information sources used. This transparency might help forestall disputes and be sure that drivers perceive the idea for his or her pay changes. For instance, a driver ought to be capable of see a visible illustration of the unique route and the precise route on a map, together with the corresponding distance measurements.

In conclusion, the correct measurement and honest compensation for distance discrepancies are paramount for any practical pay adjustment mechanism. By contemplating operational prices, time allocation, integrating dependable knowledge sources, and selling transparency, such a instrument can guarantee equitable compensation for supply drivers and preserve a wholesome working relationship between platforms and their workforce.

2. Surprising delays

Surprising delays type a major impetus for pay changes throughout the supply service framework. These delays, stemming from restaurant wait occasions, site visitors congestion, or unexpected circumstances on the buyer’s location, instantly affect a driver’s skill to finish deliveries effectively. Consequently, the preliminary fee calculation, predicated on an estimated supply time, turns into inaccurate. A complete pay adjustment calculation system should, due to this fact, incorporate these unexpected delays to make sure equitable compensation.

The sensible utility of accounting for sudden delays in fee changes is clear in a number of eventualities. Contemplate a state of affairs the place a driver experiences a 30-minute wait at a restaurant past the estimated pickup time. This delay reduces the driving force’s hourly incomes potential, as fewer deliveries will be accomplished throughout the identical timeframe. A system that precisely tracks and compensates for this extra wait time ensures that the driving force shouldn’t be penalized for elements past their management. Equally, unexpected site visitors incidents or difficulties finding the client’s handle can result in substantial delays. Documenting these situations and together with them within the fee adjustment calculation ensures honest remuneration for the additional time invested. With out these issues, the driving force’s earnings wouldn’t mirror the precise time and effort expended on the supply.

In abstract, the correct accounting for and compensation of sudden delays is paramount to sustaining a good and clear fee system for supply drivers. The failure to include these parts into the calculation course of can result in underpayment, driver dissatisfaction, and potential disputes. The combination of real-time knowledge on restaurant wait occasions, site visitors circumstances, and buyer location points is due to this fact essential for the efficient operation of a pay adjustment calculation mechanism.

3. Time spent

The length of time devoted to a supply instantly correlates with the idea of a good fee construction. The elapsed time from acceptance of an order to its profitable completion types a foundational aspect in figuring out applicable remuneration for supply personnel.

  • Complete Supply Length

    The mixture time encompassing all phases of the supply processtravel to the restaurant, wait time on the institution, transit to the client, and order handoveris a major issue. Situations the place the entire supply length exceeds the initially estimated timeframe necessitate consideration for supplemental compensation. Delays attributable to restaurant inefficiencies or site visitors congestion needs to be accounted for, impacting the ultimate pay calculation.

  • Lively Supply Time vs. Idle Time

    Distinguishing between time actively engaged within the supply course of and durations of inactivity is essential. Whereas en path to the client or actively engaged within the handover, the time is instantly contributing to the service. Conversely, prolonged wait occasions at a restaurant characterize durations of unproductive time that needs to be factored right into a pay adjustment. A system that differentiates between these time segments offers a extra correct evaluation of the driving force’s effort.

  • Influence on Hourly Incomes Potential

    Extreme time spent on a single supply negatively impacts a driver’s potential hourly earnings. If a supply takes considerably longer than projected, the driving force is prevented from accepting and finishing different orders throughout that point. A fee adjustment ought to compensate for this lack of incomes alternative, guaranteeing that drivers usually are not penalized for circumstances past their rapid management. The adjustment ought to mirror the distinction between the driving force’s typical hourly charge and the precise earnings achieved in the course of the prolonged supply timeframe.

  • Documentation and Verification

    The correct monitoring and documentation of time spent on every supply are important for implementing a good fee adjustment mechanism. This may increasingly contain integrating with GPS knowledge, time-stamped order updates, and driver stories to confirm the length of every part of the supply course of. Clear and accessible information of time spent allow clear and verifiable changes, minimizing disputes and fostering belief between the supply platform and its drivers.

In summation, the great evaluation and honest compensation for time spent are central to the correct operate of a pay adjustment system. The combination of dependable knowledge sources, clear calculation strategies, and a concentrate on the driving force’s incomes potential collectively contribute to a extra equitable and sustainable supply ecosystem.

4. Gasoline prices

Gasoline bills represent a direct operational price borne by supply drivers and are inextricably linked to any system designed to calculate applicable pay changes. A rise in gasoline consumption as a consequence of elements comparable to longer routes, site visitors congestion, or detours instantly impacts the driving force’s profitability. A pay adjustment mechanism that neglects to account for these variances successfully transfers the monetary burden of unexpected circumstances from the supply platform to the person driver. For example, a driver accepting a supply primarily based on an estimated 10-mile spherical journey that, as a consequence of street closures, turns into a 15-mile journey, incurs a tangible enhance in gasoline expenditure. The magnitude of this enhance relies on automobile gasoline effectivity and prevailing gasoline costs, necessitating integration of such knowledge factors for correct calculations.

The incorporation of gasoline prices into pay adjustment calculations has sensible significance in sustaining a sustainable supply workforce. With out satisfactory compensation for gasoline consumption, drivers could develop into disincentivized to just accept deliveries, notably these involving longer distances or unpredictable site visitors circumstances. This will result in lowered service ranges and in the end affect buyer satisfaction. Moreover, the absence of gasoline price issues can exacerbate present issues concerning driver compensation, contributing to increased turnover charges and elevated recruitment prices for the supply platform. A strong adjustment mechanism proactively addresses these points by offering a clear and equitable framework for compensating drivers for his or her operational bills. A sensible instance entails a driver utilizing a fuel-efficient automobile versus a much less environment friendly one; the adjustment calculation should consider these variations to be actually honest.

In abstract, the correct evaluation and inclusion of gasoline prices are essential for the efficacy of a pay adjustment calculation system. The omission of this issue not solely undermines the monetary viability of supply driving but additionally poses a menace to the sustainability and long-term efficiency of the supply platform. By integrating gasoline effectivity knowledge, real-time site visitors data, and present gasoline costs, the system can be sure that drivers are pretty compensated for the operational prices they incur, thereby fostering a extra equitable and productive working relationship.

5. Car put on

Car put on constitutes a major, typically ignored, operational price related to supply driving. Its connection to a pay adjustment mechanism is crucial for guaranteeing equitable compensation, reflecting the cumulative affect of supply duties on the automobile’s situation and lifespan.

  • Depreciation and Upkeep

    The elevated mileage accrued via supply work accelerates automobile depreciation and necessitates extra frequent upkeep. Brake put on, tire degradation, and oil adjustments happen at a sooner charge in comparison with typical private use. A complete pay adjustment calculation considers these accelerated put on elements, offering compensation that acknowledges the elevated upkeep prices borne by the driving force. For instance, a driver accumulating 1,000 miles per week via deliveries will expertise extra fast tire put on than a driver utilizing the identical automobile for 100 miles of non-public driving.

  • Part Stress and Fatigue

    Cease-and-go driving, frequent acceleration and deceleration, and prolonged durations of idling place important stress on numerous automobile parts. Transmissions, engines, and suspension programs are notably weak to accelerated put on beneath these circumstances. A pay adjustment mechanism, to be efficient, elements within the elevated pressure on these parts, doubtlessly using mileage-based compensation or incorporating a element alternative fund to offset the driving force’s long-term upkeep bills. An instance could possibly be the affect on brake pads as a consequence of fixed stopping in city environments versus freeway driving.

  • Elevated Danger of Repairs

    The cumulative impact of accelerated put on and element stress will increase the chance of sudden repairs. Points comparable to untimely failure of belts, hoses, or sensors can come up extra often in automobiles subjected to rigorous supply driving. A strong pay adjustment consideration might incorporate a contingency for potential restore prices, acknowledging the elevated danger confronted by supply drivers. This might contain a small per-mile surcharge devoted to a upkeep fund or a reimbursement program for particular kinds of repairs demonstrably linked to delivery-related put on.

  • Influence on Car Resale Worth

    The elevated mileage and put on related to supply work negatively have an effect on a automobile’s resale worth. Potential patrons could also be hesitant to buy a automobile with a excessive odometer studying and a historical past of demanding use. A pay adjustment construction might contemplate the diminished resale worth as a price of doing enterprise, offering drivers with compensation that partially offsets this loss. For example, a driver constantly utilizing their automobile for deliveries would possibly obtain a better charge per mile in comparison with drivers in comparable roles with much less demanding driving circumstances to account for accelerated depreciation.

The correct evaluation of car put on and its integration right into a pay adjustment protocol are essential for guaranteeing honest and sustainable compensation for supply drivers. A failure to account for these elements creates a system the place the driving force absorbs a disproportionate share of the operational prices, doubtlessly resulting in driver dissatisfaction and excessive turnover charges. A clear and equitable pay adjustment mechanism should acknowledge and handle the tangible monetary affect of car put on.

6. Toll charges

The imposition of toll charges represents a direct, quantifiable expense incurred by supply drivers when traversing designated roadways. A “doordash pay adjustment calculator,” to be complete, should incorporate a mechanism for reimbursing these bills to make sure correct and equitable compensation. Failure to account for toll charges successfully reduces the driving force’s web earnings, thereby diminishing the monetary incentive to just accept deliveries that necessitate toll street utilization. The sensible significance of this lies within the potential for drivers to actively keep away from toll routes, even when these routes provide extra environment friendly or well timed supply choices, in the end impacting total service high quality. For example, a driver introduced with a supply providing minimal revenue margin would possibly decline the chance if it entails traversing a toll bridge with out reimbursement.

The implementation of a toll price reimbursement system inside a pay adjustment calculation typically entails integrating location knowledge and digital tolling information. The system should precisely determine when a driver makes use of a toll street throughout a supply and robotically calculate the corresponding price for inclusion within the adjusted fee. Challenges could come up in conditions the place drivers make the most of private toll transponders or when toll data shouldn’t be available via customary APIs. Nevertheless, guide enter choices and common updates to toll price databases can mitigate these challenges. Moreover, clear communication with drivers concerning the toll reimbursement course of is essential for fostering belief and guaranteeing correct record-keeping.

In abstract, the correct and well timed reimbursement of toll charges is a basic element of a good and practical supply compensation system. A “doordash pay adjustment calculator” missing this function inherently undervalues the driving force’s contribution and doubtlessly undermines the general effectivity of the supply community. By prioritizing toll price reimbursement, supply platforms can reveal a dedication to equitable compensation and foster a extra sustainable working relationship with their drivers. Ignoring this issue poses a sensible problem, inflicting drivers to say no doubtlessly worthwhile deliveries as a consequence of uncompensated bills.

7. Assist contact logs

Assist contact logs characterize a significant knowledge supply for informing and validating pay changes throughout the DoorDash supply ecosystem. These logs, documenting driver interactions with assist personnel, present essential context concerning unexpected circumstances that will warrant supplemental compensation. The accuracy and comprehensiveness of those information instantly affect the equity and transparency of any system designed to calculate pay changes.

  • Verification of Incident Reviews

    Assist contact logs function an unbiased verification mechanism for incidents reported by drivers. For example, if a driver contacts assist as a consequence of extreme wait occasions at a restaurant or sudden street closures, the documented interplay offers corroborating proof. This proof can then be used to substantiate a request for a pay adjustment. The presence of detailed notes throughout the log, together with timestamps and particular particulars of the incident, enhances the credibility of the driving force’s declare and facilitates a extra goal evaluation.

  • Quantification of Delay Length

    Past merely confirming the prevalence of an incident, assist contact logs typically include data essential to quantify the length of delays. The log could report the time at which the driving force first contacted assist, the character of the difficulty, and the time at which the difficulty was resolved. This knowledge permits for a extra exact calculation of the extra time spent on the supply, which is a essential consider figuring out the suitable pay adjustment. In conditions involving prolonged restaurant wait occasions, the log could even embody estimates of when the order will probably be prepared, offering additional granularity.

  • Identification of Systemic Points

    Evaluation of assist contact logs can reveal systemic points that constantly contribute to supply delays or inefficiencies. For instance, recurring complaints about particular eating places or geographic areas could point out underlying issues with order administration or route planning. Figuring out these developments permits DoorDash to proactively handle these points and implement options that scale back the necessity for pay changes. The aggregation of assist knowledge offers worthwhile insights past particular person driver experiences.

  • Audit Path and Dispute Decision

    Assist contact logs create a verifiable audit path of driver interactions and platform responses, which is crucial for resolving disputes concerning pay changes. In circumstances the place a driver disagrees with the preliminary adjustment calculation, the assist log offers a report of the knowledge accessible on the time of the choice. This transparency promotes accountability and permits for a extra knowledgeable reconsideration of the adjustment request. The supply of a complete audit path additionally facilitates inside evaluations and helps to determine areas for enchancment within the adjustment calculation course of.

The efficient utilization of assist contact logs is paramount for guaranteeing {that a} “doordash pay adjustment calculator” features precisely and pretty. These logs present essential context, validate incident stories, quantify delays, determine systemic points, and create a clear audit path. The combination of this knowledge supply into the adjustment calculation course of promotes belief between the platform and its drivers, in the end contributing to a extra sustainable and equitable supply ecosystem.

8. Authentic provide phrases

The preliminary settlement introduced to a supply driver, outlining the estimated compensation, distance, and supply location, types the cornerstone of a good fee construction. Discrepancies between these unique provide phrases and the precise circumstances encountered in the course of the supply course of necessitate a mechanism for pay changes. The “doordash pay adjustment calculator” depends closely on the main points contained throughout the unique provide to find out the suitable stage of supplemental compensation.

  • Assured Minimal Cost

    The unique provide sometimes features a assured minimal fee for finishing the supply. This determine serves because the baseline for calculating any pay changes. If unexpected circumstances, comparable to extreme wait occasions or detours, considerably enhance the driving force’s time or bills, the “doordash pay adjustment calculator” assesses whether or not the driving force’s earnings nonetheless meet the agreed-upon minimal when contemplating the extra effort. If the efficient hourly charge falls beneath a suitable threshold, an adjustment is warranted to make sure the driving force receives honest compensation for the prolonged length or elevated problem of the supply.

  • Estimated Distance and Route

    The estimated distance and route detailed within the unique provide are essential elements in figuring out gasoline prices and automobile put on. If the precise distance traveled deviates considerably from the preliminary estimate as a consequence of unexpected circumstances, comparable to street closures or inaccurate mapping knowledge, the “doordash pay adjustment calculator” ought to account for the extra miles pushed. This entails calculating the added gasoline consumption and factoring within the elevated put on and tear on the automobile, adjusting the fee accordingly. Correct GPS knowledge and mapping integration are important for validating these discrepancies.

  • Supply Location and Time Estimates

    The supply location and estimated time offered within the unique provide inform the driving force’s expectations concerning the general supply length. Vital delays ensuing from restaurant inefficiencies or customer-related points can affect the driving force’s incomes potential. The “doordash pay adjustment calculator” ought to contemplate these delays, notably in the event that they exceed an inexpensive threshold, and alter the fee to compensate the driving force for the misplaced time and lowered incomes alternative. Assist contact logs and timestamped supply occasions can present worthwhile proof for validating these claims.

  • Particular Situations and Necessities

    The unique provide could embody particular circumstances or necessities, comparable to delivering to a high-rise constructing with restricted elevator entry or dealing with unusually massive or heavy gadgets. If these circumstances considerably enhance the hassle or time required to finish the supply, the “doordash pay adjustment calculator” ought to account for these elements. The presence of such circumstances ought to set off an computerized overview and potential adjustment to the fee, recognizing the added burden positioned on the driving force. Clear documentation and a standardized course of for evaluating these particular circumstances are important for guaranteeing equity and consistency.

The previous aspects illustrate the central position of the unique provide phrases within the operate of a “doordash pay adjustment calculator”. By systematically evaluating the precise supply expertise with the parameters outlined within the preliminary settlement, the system can determine situations the place supplemental compensation is warranted, thereby guaranteeing a extra equitable and sustainable working relationship between the supply platform and its drivers. A failure to precisely account for these discrepancies undermines the integrity of the fee system and may result in driver dissatisfaction and mistrust.

Ceaselessly Requested Questions Concerning Cost Changes for DoorDash Deliveries

This part addresses widespread inquiries in regards to the calculation of pay changes for DoorDash deliveries, offering readability on the elements thought of and the processes concerned.

Query 1: What constitutes a sound cause for requesting a pay adjustment?

Legitimate causes sometimes contain discrepancies between the preliminary supply provide and the precise work carried out. Examples embody important will increase in distance traveled, extreme wait occasions at eating places, or unexpected difficulties encountered throughout supply. Documentation, comparable to assist contact logs and GPS knowledge, is commonly required to substantiate the request.

Query 2: How does DoorDash decide the suitable quantity for a pay adjustment?

The willpower course of considers a number of elements, together with the extent of the discrepancy between the unique provide and the precise supply circumstances. This contains the extra time spent, the additional distance traveled, and every other verifiable bills incurred because of the unexpected circumstances. Standardized formulation, incorporating hourly charges and mileage compensation, are often utilized.

Query 3: Is there a time restrict for requesting a pay adjustment?

Sure, a time restrict usually applies. Drivers are sometimes required to submit their requests for pay changes inside a specified timeframe following the completion of the supply. This timeframe is commonly outlined within the DoorDash driver settlement and will differ relying on the precise circumstances. Immediate submission of requests is essential for guaranteeing well timed processing.

Query 4: What documentation is required to assist a pay adjustment request?

The required documentation could differ relying on the character of the request. Nevertheless, widespread supporting paperwork embody screenshots of the preliminary supply provide, GPS knowledge displaying the precise route traveled, assist contact logs detailing any points encountered, and receipts for any out-of-pocket bills incurred. Complete documentation strengthens the validity of the request.

Query 5: What recourse is on the market if a pay adjustment request is denied?

If a pay adjustment request is denied, drivers sometimes have the choice to attraction the choice. The appeals course of could contain submitting further documentation or offering additional clarification concerning the circumstances of the supply. Contacting DoorDash driver assist and escalating the difficulty to a supervisor may additionally be crucial.

Query 6: Does DoorDash present a instrument or mechanism for drivers to estimate potential pay changes?

Whereas particular instruments or mechanisms is probably not publicly accessible, the ideas underlying pay changes are usually clear. Drivers can estimate potential changes by contemplating the extra time and distance concerned, their hourly charge, and any related bills. Nevertheless, the ultimate willpower rests with DoorDash, primarily based on its inside overview course of and accessible knowledge.

In conclusion, understanding the elements influencing pay changes and adhering to the established procedures is essential for guaranteeing honest compensation for DoorDash deliveries. Thorough documentation and well timed communication with assist personnel are important for profitable decision of any payment-related points.

The following part will discover methods for mitigating potential points that will result in the necessity for pay changes.

Mitigation Methods Associated to Compensation

Efficient methods can proactively decrease circumstances necessitating fee changes, thereby streamlining the supply course of and optimizing incomes potential.

Tip 1: Diligent Route Evaluation Previous to Acceptance. Previous to accepting a supply provide, fastidiously scrutinize the proposed route and estimated distance. Make the most of exterior mapping functions to confirm the accuracy of the offered data and determine potential site visitors congestion or street closures. Accepting affords with unrealistic time or distance estimates can result in subsequent problems and the necessity for fee changes.

Tip 2: Proactive Communication with Restaurant Personnel. Upon arrival on the restaurant, promptly inquire concerning the order standing and anticipated preparation time. Doc any important delays or discrepancies and talk these points to DoorDash assist instantly. Well timed communication establishes a transparent report of occasions and facilitates a extra environment friendly decision course of.

Tip 3: Detailed Documentation of Supply Challenges. Preserve meticulous information of any unexpected challenges encountered in the course of the supply course of, together with site visitors incidents, parking difficulties, or customer-related points. Make the most of GPS monitoring functions and observe timestamps to supply irrefutable proof of the added time or effort expended. Complete documentation strengthens any subsequent request for a fee adjustment.

Tip 4: Strategic Order Choice Throughout Peak Hours. Throughout peak hours, prioritize deliveries with shorter distances and better assured minimal funds. Accepting affords with extreme journey distances or complicated supply necessities can considerably scale back incomes potential and enhance the chance of encountering unexpected delays. A strategic strategy to order choice maximizes effectivity and minimizes the necessity for fee changes.

Tip 5: Common Car Upkeep. Make sure the automobile is correctly maintained to attenuate the danger of breakdowns or mechanical points throughout deliveries. Common upkeep, together with oil adjustments, tire rotations, and brake inspections, reduces the chance of sudden delays and related fee adjustment requests. A well-maintained automobile contributes to a extra dependable and worthwhile supply expertise.

Tip 6: Familiarize Your self with DoorDash Assist Protocols. Perceive the correct channels and procedures for contacting DoorDash assist and reporting delivery-related points. Immediate and efficient communication with assist personnel is essential for resolving issues rapidly and effectively. Familiarity with the assist protocols streamlines the method and reduces the potential for delays or misunderstandings.

Implementing these methods can considerably scale back the frequency of fee adjustment requests, enhancing the general effectivity and profitability of DoorDash deliveries.

The concluding part will present a abstract of key issues.

Conclusion

This exploration has detailed the multifaceted elements of a “doordash pay adjustment calculator” and its position in mediating honest compensation for supply drivers. The effectiveness of such a instrument hinges on the correct integration of numerous knowledge factors, together with distance variances, unanticipated delays, and adherence to unique provide phrases. Assist contact logs and verifiable expense claims additional contribute to the calculus of equitable changes. A strong system promotes transparency and mitigates potential disputes arising from unexpected circumstances encountered in the course of the supply course of.

The continued refinement and constant utility of those ideas are important for fostering a sustainable and equitable relationship between supply platforms and their workforce. Prioritizing honest compensation mechanisms shouldn’t be solely ethically sound but additionally strategically advantageous for sustaining a dependable and motivated driver base. The way forward for supply companies is determined by the proactive implementation and diligent oversight of programs designed to handle compensation discrepancies successfully.